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Project Name

Insurance Online E-Shop

ABOUT THIS PROJECT

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Back End Development
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Data Migration and Management
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Front End Development
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Interaction Design
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Post-Implementation Support and Maintenance
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Usability Testing
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User Research
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Visual Design
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Website Development
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Workflow Redesign

Project Details

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OVERVIEW

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The client aimed to enhance their corporate website and streamline the online selling process for general insurance products. This initiative focused on providing a unified experience throughout the form-filling and post-submission processes, ensuring customer satisfaction and ease of use.

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Challenge & opportunity

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The project faced challenges related to backend compatibility and data synchronization. Addressing these issues presented an opportunity to improve system integration and overall functionality.

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Solution

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By streamlining the selling process, several new features were introduced, including instant quotations, application filling, and online payment options. The e-Shop is fully integrated with the client’s various backend systems, enhancing operational efficiency and user experience.