Project Name
Bank Corporate Website and Loan Applications
ABOUT THIS PROJECT
Bank Corporate Website and Loan Applications
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OVERVIEW
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The client aimed to provide online loan applications for their customers. The submission process is designed to be straightforward, allowing users to upload documents via any web browser, with support for the post-submission of supplementary documents as well.
Project Details
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OVERVIEW
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The client aimed to provide online loan applications for their customers. The submission process is designed to be straightforward, allowing users to upload documents via any web browser, with support for the post-submission of supplementary documents as well.
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Challenge & Opportunity
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The new online application process needed to integrate seamlessly with existing backend systems, ensuring smooth data transfer, especially given that the new online loan applications would contain sensitive personal data. This integration challenge presents an opportunity to enhance the overall system functionality and security.
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Solution
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The existing website was completely redesigned, from user experience (UX) to architecture, resulting in a fresh interface that facilitates online loan applications and promotes internal self-service. Customers can easily submit loan applications through their web browser and receive initial approval results instantly via email or SMS.